Effective Date: 26-10-2025
Company Name: Shreemati E-Shopee
Website: https://wholesellers.shreemati.com
1. Introduction
This website, including any mobile application, platform, or portal (collectively, the “Site”) is owned and operated by Shreemati E-Shopee (hereinafter “we”, “us”, “our”). These Terms of Use (“Terms”) govern your access to and use of the Site and all services offered by us (collectively, the “Services”). By browsing, accessing, registering on or using the Site, placing orders, or otherwise interacting with the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Site or Services. We reserve the right to modify, suspend or discontinue the Site or Services, or update these Terms, at any time without prior notice. Your continued use after such changes constitutes your acceptance of the amended Terms.
You represent and warrant that you are at least 18 years old, or if under 18, you are using the Site under the supervision of a parent or legal guardian.
2. Privacy Policy
Our Privacy Policy, which forms an integral part of these Terms, explains how we collect, use, share and protect your personal data when you use the Site. Please review the Privacy Policy carefully before proceeding. The link appears on the Site (or may be found at [insert link]).
3. Use of the Site License
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable and non-sublicensable license to access and use the Site for your personal or business use (as applicable) in accordance with these Terms. You may not:
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Use the Site or its content for any resale, commercial exploit, or in any manner not authorised herein.
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Copy, reproduce, modify, create derivative works of, publicly display or distribute any part of the Site, its layout, designs, text, graphics, images, or software, except as expressly permitted by us.
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Use any robot, crawler, scraper or automated tool to access, index, extract data from, or otherwise interfere with the Site.
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Frame or mirror any part of the Site without our prior written consent.
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Use any meta-tags, hidden text or code referencing our name, our trademarks, or our products.
Any breach of these terms may result in immediate termination of your access and rights without notice.
4. Account Registration
To access certain features of the Site you may be required to register for an account or provide login credentials. You agree to furnish accurate, current and complete registration information and to update it promptly if there are changes. You are entirely responsible for safeguarding your password and account information, and for all activities that occur under your account, whether authorised by you or not. You must immediately notify us of any unauthorised use, breach or suspected breach of your account.
5. Electronic Communication
When you use the Site, place an order, or send email communication, you are communicating electronically with us and consent to receive all communications (including notices, disclosures and other documents) electronically. All such electronic communications satisfy any legal requirement that communications be in writing.
6. User Content & Interactive Features
The Site may provide interactive features allowing users to post, upload, transmit, store or share content (e.g., text, comments, images, video) (“User Content”). You are solely responsible for your User Content and for any use of such features. By using the interactive features you agree not to submit any content which is unlawful, defamatory, obscene, abusive, harassing, threatening, infringing of rights, fraudulent or otherwise objectionable, or that encourages illegal actions. You also grant us a worldwide, royalty-free, perpetual, irrevocable, transferable and sub-licensable licence to use, reproduce, adapt, display and distribute your User Content in connection with the Site and our Services without compensation to you.
7. Ownership & Intellectual Property
All content displayed on the Site (excluding User Content) including but not limited to text, photographs, graphics, logos, trademarks, designs, software, source code and site architecture (collectively “Site Content”) is owned by us or licensed to us and protected under Indian and international copyright and intellectual property laws. We retain all rights not expressly granted herein. You may not use our trademarks, trade names or service marks without our prior written consent.
8. Purchases, Orders, Payment & Taxes
When you place an order through the Site:
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You acknowledge and agree that title and risk of loss transfer to you upon hand-over of the goods to the carrier or at such point as specified in our Shipping Policy.
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You agree to pay the price displayed (including product cost, applicable GST, shipping and handling charges) at the time of order placement.
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Prices are in Indian Rupees (INR) unless otherwise stated, and are exclusive of GST, duties or levies unless indicated.
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We may use secure payment gateways and approved payment methods. You represent that you are authorised to use the payment method submitted and that funds are available. If the payment method cannot be verified or is declined, we reserve the right to suspend or cancel your order.
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You also agree that orders may be processed electronically, and an electronic invoice constitutes a valid tax invoice under GST/Indian law.
9. Third-Party Sellers & Marketplace Model
Our Site may list products offered by independent third-party sellers (“Vendors”). In such cases:
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The Vendor is responsible for product fulfilment, quality, updates and shipping, unless we expressly state otherwise.
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We act as a marketplace intermediary and are not liable for the Vendor’s fulfilment, acts, omissions, errors or omissions.
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Any relationship, contract or dispute is between you and the Vendor (unless we have expressly accepted responsibility).
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We make no warranty or guarantee as to the Vendor’s performance, and you agree to indemnify us for claims arising from your purchase from a Vendor.
10. Disclaimers & Limitation of Liability
Except as expressly provided, the Site, the Services and Site Content are provided on an “AS IS” and “WITH ALL FAULTS” basis. We disclaim all implied warranties or conditions including but not limited to merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement.
Our maximum aggregate liability to you arising from any claim related to the Site or Services shall not exceed the total amount you paid for the particular order giving rise to the claim. Under no circumstances shall we or our affiliates be liable for any indirect, special, incidental, consequential or punitive damages even if we have been advised of the possibility of such damages. However, this limitation does not apply in cases of gross negligence, fraud, willful misconduct or liability which cannot be legally excluded.
11. Indemnity
To the fullest extent permitted under Indian law, you agree to defend, indemnify and hold harmless Shreemati E-Shopee, its officers, directors, employees, agents and affiliated companies from any claims, losses, liabilities, damages, expenses, costs (including legal fees) arising out of or relating to: (a) your use or misuse of the Site or Services; (b) any User Content you submit; (c) your breach of these Terms; or (d) your violation of any rights of another person or entity.
12. Modifications to the Site or Terms
We reserve the right to modify or discontinue, temporarily or permanently, all or part of the Site or Services, without prior notice. We also reserve the right to update or revise these Terms at any time. The updated Terms will be effective from the date we publish them on the Site. Your continued use of the Site after publication constitutes acceptance of the amended Terms.
13. Severability & Waiver
If any provision of these Terms is found invalid, illegal or unenforceable under law, such provision will be modified to the minimum extent necessary or severed, without affecting the validity and enforceability of the remaining provisions. Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision.
14. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. All disputes arising out of or relating to these Terms or your use of the Site shall be referred to and finally resolved by arbitration under the Arbitration & Conciliation Act, 1996. The seat of arbitration shall be Indore, Madhya Pradesh, India, and the language of arbitration shall be English. Subject to the arbitration, the courts in Indore shall have exclusive jurisdiction.
15. Digital Acceptance & E-Signature
By continuing to use the Site, register an account, or place an order, you agree that your electronic acceptance of these Terms satisfies the requirement for a written signature under the Information Technology Act, 2000. Future Seller/Vendor Agreements executed through the platform may implement e-stamp and e-sign technologies as applicable under Indian law.
16. Support & Complaints
If you have any questions, complaints or feedback regarding these Terms or our Services, please contact us at:
Email: shreemati.care@gmail.com
Phone: +91-896-403-5054